Effective Date: September 1, 2020
Personal information that you provide to us
We collect personal information that you voluntarily provide to us so that we may provide you with information about our products and services and transact business with you. Personal information that you provide at this Website includes your name, phone number, email address, and company name. Personal information that you voluntarily provide at our product websites includes login credentials, such as username and password, billing information, and search query data inputted by you to access our products and services. The information that you provide to us at this Website, at our product websites, and offline is not used in our products and services.
Personal information collected from your use of our services
We may automatically log information, such as your IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer our websites and mobile applications. We may collect statistical or non-personally-identifiable information about you, such as which pages you visited, how long you stay on a particular page, the website from which you came to our website, or similar information. We also may collect aggregate information such as the total number of unique or return visitors to our website, using our application, or visiting a particular page in a given timeframe. We may use this information to measure the use of our websites and applications and to improve our content. We may use Google Analytics, a third-party provider of analytics tools, or a similar third-party service to analyze information about visits to our websites. For information about opting out of Google Analytics please visit: https://tools.google.com/dlpage/gaoptout.
We may utilize “cookies,” web beacons and other similar technologies on our websites. We may use first and/or third-party “browser” or “HTTP” cookies, which are unique text files that may be used for data analysis and enable our websites to tailor information for the visitor. We may use browser cookies for purposes such as to personalize your experience on our website, to remember you when you register for products or services, for fraud prevention, or to track visits to our websites. We also may use “web beacons” (also referred to as pixel tags, clear gifs or other terms) or similar technologies to collect information such as how long you remain on a particular page. Our website does not honor browser “do not track” signals, but if you do not want us to deploy browser cookies to your device when you visit our websites, you may set the browser to reject cookies or to notify you when a website tries to place cookies in the browser program. Rejecting cookies may affect your ability to use some of the features offered by our websites. If you use our website without setting your browser to block cookies, you consent to the placement of cookies on your device.
Third parties, including our service providers or marketing partners, may collect information about you as a visitor to our website over time and/or across different websites when you use our website. This information often is aggregate data or individual information that is tied to a browser or device rather than specific identifiers such as your name and address, but some of this information might be considered to be personally identifiable under some federal or state laws.
We may use personal information for the following business purposes
We may use some or all of the collected personal information for our business purposes, including verifying your identity, fraud prevention, communicating with you, product development and enhancement, advertising and marketing our products and services, transacting business with you and processing your requests, compliance with law and legal process, and prosecuting and defending legal claims. We provide our products and services to credentialed organizations in the public and private sectors, including organizations such as financial services companies, insurance companies, the real estate industry, law enforcement and government, the collection industry, law firms, retail, telecommunications companies, corporate security and investigative firms for purposes such as identifying and preventing fraud and abuse, managing risk, facilitating commercial transactions, and ensuring legislative compliance. We restrict customer access to certain personal information in our products and services based on a variety of factors, including the type and sensitivity of the personal information, applicable laws, rules, and regulations, third-party data source contractual restrictions, customer industry classification, intended use of the personal information, and our internal customer credentialing policies and procedures.
Sharing your personal information
In order to conduct our business, it may be necessary for us to share your personal information. We also may share your personal information if we believe that disclosure of the personal information is reasonably necessary to meet applicable law, rule, regulation, court order, legal process or government request, to enforce our customer contracts, including investigation of potential violations, in connection with contractual obligations, to detect, prevent, or otherwise address fraud, security or technical issues, and in connection with corporate transactions such as a merger, acquisition, or sale or transfer of assets.
Security of your personal information is extremely important to us
We maintain an information security program with appropriate administrative, technical and physical safeguards designed to ensure the security and confidentiality of personal information. We undergo periodic security audits conducted by third-party data sources and engage third-party security experts to conduct reviews and testing of our systems and practices. Please note, however, that we cannot guarantee the security of your personal information in transit to this Website or any other Delvepoint website.
You may request suppression of your personal information and manage the marketing communications that we send you
You may request to opt-out of Delvepoint products. If you satisfy the opt-out requirements contained in the Delvepoint Opt-Out Policy and your request is granted, your personal information will be suppressed from certain Delvepoint products. You can opt-out of receiving marketing communications from us at any time by e-mailing us at email@example.com
Changes to this Policy